Owners Corner

Pre-Delivery Setup Guide

Prepare your backyard, deck, or indoor space for a smooth delivery and installation.

Site Preparation

Key installation requirements.

Spas are delivered on their side using specialized carts. To ensure the delivery crew can safely maneuver the tub into position, please check:

Gate Widths: Most spas require at least 38 to 44 inches of clear width.
Overhead Clearances: Check for low-hanging gutters, roof eaves, trees, or utility lines.
Obstacles: Ensure steps, gas meters, air conditioners, or narrow corners are bypassed.

A hot tub filled with water and guests can weigh between 3,000 and 6,000 lbs. It must sit on a flat, level, structurally sound surface:

Concrete Pad: A reinforced 4-inch concrete slab is highly recommended.
Decks: Decks must be engineered to support 100 to 125 lbs per square foot.
Gravel Beds: A compacted gravel or crushed stone pad works well if properly leveled.

Ensure your electrical setup is prepared prior to delivery. All electrical wiring must be completed by a licensed electrician:

220V Models: Require a dedicated 50A or 60A circuit and an external GFCI subpanel breaker box located at least 5 feet away from the tub.
110V Plug-N-Play: Requires a dedicated 15A or 20A household outlet with GFCI. No extension cords should be used.

Installing a tub in freezing temperatures requires extra attention to detail:

Wind Shielding: Place the tub in an area protected from harsh north winds to reduce heating costs.
Cover Security: Use heavy-duty wind straps to keep the insulated cover secure during winter gales.
Plumbing Access: Ensure access panels remain clear and reachable for winter servicing.