Service after the sale.
Cleaning, repair, diagnostics, and seasonal care from Alaska's most experienced spa team.
Our Service Capabilities
- • Spa Cleaning & Maintenance: Water draining, filter cleaning, and chemistry balancing.
- • Spa Repair & Diagnostics: Diagnostics and mechanical repairs for pumps, heaters, jets, and electronic controls.
- • Swim Spa Care & Maintenance: Seasonal care, filtration management, and water chemistry support.
- • Swim Spa Repair Work: Propulsion, plumbing, and heating system troubleshooting.
- • Seasonal Winterization Guidance: Freeze protection and chemical guidance tailored to Alaska winters.
Brands Serviced: The Waterworks primarily provides warranty diagnostics, factory repairs, and maintenance services for the brands we represent: Hot Spring®, Caldera®, FreeFlow®, Endless Pools®, and Finnleo®. Service inquiries on third-party brands are evaluated based on parts availability.
Relocations & Moving: For spa relocations or crane placement, please consult our Contractor Recommendations for licensed Alaska movers and rigging specialists.
Have your spa model and serial number handy when contacting us — it helps our service team prepare parts and schematics in advance.
Self-Service Guides & Resources
Water Care Corner
Manage pH, alkalinity, and sanitizer balancing. Learn how to keep your hot tub water crystal clear.
Winterize Your Spa
A step-by-step cold climate winterization guide. Avoid freeze-expansion damage during sub-zero temperatures.
Contractor Recommendations
Locate recommended electricians, concrete deck contractors, and spa movers in Anchorage and Eagle River.