Owners Corner
Everything you need to set up, operate, maintain, and enjoy your spa, sauna, or swim spa for decades of use.
Safety Notice: Watkins Wellness Voluntary Recall (Select 2023–2025 Highlife® Spas)
Watkins Wellness has issued a voluntary recall notice regarding certain hydromassage rotary jet inserts on select 2023–2025 Highlife models. If you purchased a Highlife spa within this period, contact our service team to verify your serial number and receive complimentary replacement components.
Manuals & Setup Instructions
Hot Spring® Spas
Access the official manuals and preparation guidelines for the Highlife®, Limelight®, and Hot Spot® collections.
Caldera® Spas
Access manuals and setup guidelines for Utopia®, Paradise®, and Vacanza® models.
Finnleo® Saunas
Access installation manuals and guidelines for traditional Finnish and Carbon Flex™ infrared saunas.
Endless Pools®
Access manuals and concrete prep specs for E-Series, R-Series, and SwimCross swim spas.
FreeFlow® Spas
Access setup guides for plug-in 120V FreeFlow® models including the Aptos™, Azure™, Monterey™, and Excursion™.
Water Care Resources
Guides for FreshWater® Salt System, ACE® Salt Water System, @ease® FROG mineral system, and SilkBalance® water care.
Troubleshooting, Maintenance & Accessories
Water Care Troubleshooting
Step-by-step solutions for cloudy water, odors, chloramines, waterline scum rings, algae, and mineral scale.
Maintenance & Winter Care
Shell cleaning tips, monthly filter maintenance, CleanScreen™ refill procedures, and equipment winter blankets.
Replacement Covers
Watkins WeatherPro™ polyester covers with dense foam cores, full hinge gaskets, and CEC compliance.
Service Policies & Rates
Transparent travel/fuel fees, 15-minute billing increments, continuation of service rules, and warranty guidelines.
Factory Warranty & Direct Assistance
Find My Spa Resources
Select your spa brand, collection, and approximate model year to locate official manufacturer manuals, setup specifications, and water care documentation.
Local In-House Technicians
We maintain an experienced local team of technicians to handle repairs, warranty service, water care diagnostics, and winterization across Southcentral Alaska.
Request Service →Parts & Water Care Counter
Need replacement filters, FreshWater salt cartridges, or water care supplies? Visit our Anchorage or Eagle River showrooms for in-stock parts and water testing.
Call Parts: (907) 563-3848