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Owner Resources

Owners Corner

Everything you need to set up, operate, maintain, and enjoy your spa, sauna, or swim spa for decades of use.

Downloads

Manuals & Setup Instructions

Hot Spring® Spas

Access the official manuals and preparation guidelines for the Highlife®, Limelight®, and Hot Spot® collections.

Caldera® Spas

Access manuals and setup guidelines for Utopia®, Paradise®, and Vacanza® models.

Finnleo® Saunas

Access installation manuals and guidelines for traditional Finnish and Carbon Flex™ infrared saunas.

Endless Pools®

Access manuals and concrete prep specs for E-Series, R-Series, and SwimCross swim spas.

FreeFlow® Spas

Access setup guides for plug-in 120V FreeFlow® models including the Aptos™, Azure™, Monterey™, and Excursion™.

Water Care Resources

Guides for FreshWater® Salt System, ACE® Salt Water System, @ease® FROG mineral system, and SilkBalance® water care.

Local Warranty Support

Warranty & Repair Service

Digital Owner Portal

Verify your spa serial number prefix (HS-, CS-, CA-, or FF-) to register your warranty locally, download custom manuals, and access winter care checklists.

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In-House Technicians

We maintain a local team of factory-trained service technicians to handle repairs, water care diagnostics, and winterization across Anchorage and Eagle River.

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Common Diagnostics

Troubleshoot heater warnings, control panels, or filter cleaning intervals. Our teams stock replacement filters and chemicals locally for easy pickup.